Facilitator Outline – Effective Feedback Module

 

 

Setup                                                                                  15 minutes   

09:00 – 09:15      Facilitated Discussion (flip chart)…”Why is it so

difficult to give effective feedback? 

               

    Overview of Feedback Tips                                                                             15 minutes

 09:15 –  09:30      Slides      & Group Discussion                                                

                               

                 

Individual Exercise – Rewriting Feedback                                      20 minutes

09:30 – 09:50      Handout – 5 Feedback Examples + Debrief

 

                     

Feedback Rounds Triad Exercise                                              50 minutes

09:50 – 10:00      Set up, Instructions                                                   

10:00 – 10:30      3 Rounds (using Feedback Cards)                                     

10:30 – 10:40      Debrief

 

10:40             Break                                                                                    

 

 

Facilitator Materials:

 

ü      Powerpoint Slides

ü      Handout:  5 Feedback Examples:

1.  “You’re not reliable.  The team can’t count on you to deliver when you say you will.  I’m just telling you for your own good.”

 

2.  “You are too aggressive.  Jim and Valerie have noticed it too.”

 

3.  “Let’s have some ‘straight talk.’  You never keep your commitments.”

 

4.      “The quality of your work is pitiful.  Everyone is sick of covering for you.”

 

5.      “Why can’t you be as productive as Trudy?  You have such a lazy streak.”

 

ü      Set of Feedback Cards for Triad Exercise

ü      Participant Handouts (Tips & Traps)